Monday, November 14, 2011

#12

Remind me how and why did I breathed again,
For all I know there was only pain.


        Until that day I remember I actually smiled,
        Because for me,that man just walked a mile.

Thursday, October 20, 2011

Anak Singa

I guess the judgement is on me, since the promise on frequent posts was literally shattered.

LAZY BUM.


Maybe I could adopt a more innovative method, blog-sleep. Typing with your eyes close while the fingers dancing on the keyboard. Oh wait, I've done that. This post is the proof. 10 times of rewriting since laptop ended up being my bolster each night. Sigh


Could have come up with better excuses like I'm too tired to write after 10 hours working,etc. But I was just too busy babysitting anak singa.

Boy, did she made me run wild.

.   .   .   .

Meet Anak Singa of the house. 


Don't be fooled by that big sparkling eyes that screams "I am just too innocent". That's purely illusion. Pfft. She has ruled this home like a queen for barely two years, pinching everyone's noses to satisfy her demands.

.  .  .  .
She has found her true passion and perhaps an ambition too, Handbag Digger.




She'll dig into it and carefully inspect each item. Then she'll carry that bag the way Paris Hilton did. No idea where did she picked up that interest.

No, certainly not from me. 


*looking at my dozens of handbags innocently*

I know we're sisters the moment you beautifully carry that handbag. So proud of you Ma-Ya. For this behavior, I certainly approve. Haha *clap clap*



*Anak Singa-cub

Wednesday, September 21, 2011

#11

Melihat dirinya yang hampir sempurna,
Terlihatkan diri yang serba tiada.


     Bedanya aku dengan bidadari dunia
     Bak langit indah dengan tanah yang rata.

Saturday, September 17, 2011

Time is Enemy

Barely 3 months away from new year. And exactly what have I done throughout these time?

Nothing.

How inspiring. Dude work something out!

Well let me try to:
1. Write more often. Daily if possible. Erkk okay once in two days. 
2. Learn more recipes. Lord please send Nigella to help me. 
3. Dig in into those needles. Gotta have this.

Be my judge. I WILL MAKE IT HAPPEN.






Thursday, September 15, 2011

Losing August

August was not an easy month.

.  .  .  .


Namanya Minah.

Ibu kepada empat idola, isteri kepada hero sanjungan.

Minatnya tak pernah padam untuk menjahit baju kurung si kecil setiap kali Raya menjelang. Satu rumah dihias dengan hasil tangan jahitan menggunakan mesin jahit zaman Jepun yang macam kayuh basikal. Bila dimakan usia, mata yang rabun tak mampu lagi mencucuk benang dalam jarum halus yang boleh kasi juling. Namun pabila si kecil dulu yang kini sudah besar 'passing' baju kurung lama jahitannya kepada si kecil yang baru, senyumannya cukup lebar melihatkan.

Tenaga empat kerat yang tinggal dialih kepada bercucuk tanam ubi keledek di tanah belakang rumah. Dapat ubi keledek gemuk debok, mula semangat tanam cili, sayuran, pendek kata dah tak payah pergi pasar. Hari hari nya diisi dengan menjaga keperluan tumbesaran tumbuhan tumbuhan yang ditanam.Tanya khabar si ubi sihat ker tidak lagi penting dari bertanya khabar dirinya. Senyumnya cukup lebar menceritakan.

Kari daging adalah masakan kegemarannya yang dinanti semua menjelang Raya, bersama ketupat palas yang dianyam sendiri. Air kopi hitam pekat cap Kapal diajar minum olehnya taktala umurku baru kenal Cornflakes itu adalah bijirin sihat. Starbucks tak mungkin dapat membandingi kewangian kopinya walaupun manis sampai sakit gigi. Melihat anak anak berkumpul menjamah juadah sama untuk meraikan perayaan sama setiap tahun, senyumannya cukup lebar menyediakan.

Rumah papan nya tempat kegemaran si kecil untuk berlari. Bila semua sebulat suara berlari kesana sini tidak tentu arah kononnya main polis sentri, sikit lagi nak runtuh rumah binaan suaminya. Lantang suara menghalang, kerana pada waktu yang sama cerita kegemaran Rosalinda sedang ditayangkan. Tak faham sepatah bahasa Sepanyol, disuruh suaminya terjemahkan. Tak konfiden dengan suami, disuruh si kecil menjelaskan kenapa si Rosalinda itu menangis. Masih tak faham, tapi senyumnya cukup lebar cuba memahami.

Raya kali ini si kecil yang kini sudah besar itu berangan nak menjahit. Fikirku mungkin ini minat yang disambung darinya. Sanggup nak bertarung dengan jarum halus untuk menyiapkan manik dalam kereta yang dipandu melebihi had laju. Sanggupku lagi kerana kepulanganku kali ini, untuk melihat senyumannya yang setia menanti.

Separuh perjalanan pulang ke rumah papan nya, separuh nafasku hampir hilang.
Kata Abah senyuman itu sudah tiada lagi, dia hanya menanti doa kami.

.  .  .

Sekujur tubuh tak bernyawa menyambut kepulangan kali ini.

Ciuman tangan diganti dengan ciuman di dahi buat kali terakhir.
   Belaian dan pelukan diganti dengan si cucu memandikan jenazahnya.
       Cerita khabarnya diganti dengan surah Yassin dan doa dari insan yang ditinggalkan.

.  .  .



Namanya Minah. 
Tokwan kepada si kecil yang kini sudah besar. 

Al-Fatihah.



Saturday, July 23, 2011

Servicing People

"Kau orang tak buat kerja ka? Why on earth do I still haven't got my freaking statement!!?"


"Why is it here so slow? Other place is so much faster."


"I don't care how you do it,I want it right now! I have a lot of money you know,you can check"

. . . .

How would you like to deal with misery for almost everyday? Plus if you're lucky enough you'll get a high frequency voice screaming at your ears. Every.day.

And yet you are to abide the rules by giving these people a sweet smile and a sweet voice to calm those climbing nerves. 

Walaupun rasa nak tendang jauh jauh


.  .  .  .

This is customer service. And I have worked in this industry for a half decade. Customers from Food and Beverage industry to Banking industry. I have met all the angels and devils, well almost.

Let me tell you the real fact. I think I have lost half of my sanity, 5x chances of heart attack, 5 wrinkles under my eyes and 5 fine lines on my forehead.

Tambah lagi 5 tahun cepat mati

Your patience will be tested to the maximum, with some major learning in anger management. Imagine one minute you were having such a good conversation with one good person, and the next thing you know there is some maniac ready to cut your head off.

Well another fact is that you are paid to deal with variance of emotions, by sticking to the common ground rules of customer service.

Rule 1: "Customer is always right"
if customer is wrong;
Rule 2: "Customer is still and will always be right"


Yeah, try to have that upset mouth watering your face with the smelly saliva and bugging your brain with the ridiculous complaints while sticking to that rule. It ain't easy dude, it ain't easy.

Jantung confirm bergerak laju macam masuk marathon mengenangkan betapa bengong manusia ni


.  .  .  .

Being a consumer myself, I know I am one particular customer. But when things are not rightfully done, ask properly. Customer service is just a stop-center for queries and complaints. Their job is to receive and accept every fault being put on their shoulder for other people's mistakes. Just because you have the right to defend your rights, that doesn't mean you may disrespect others. By being nice and say thank you,that surely will light up their day.


Image from www.offthemark.com



Friday, July 22, 2011

#10

Kekuatan
bukan berpajak pada tubuh yang sasa,
bukan lahir dari kata yang dusta,
bukan hasil dari ego yang terbina. 


Mampu mu kerana berpijak pada yang nyata
tunduknya kita hanya pada Yang Maha Kuasa.